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Business-to-business services

Our experience spans a broad range of services, including logistics, business process outsourcing, technical and maintenance services, project management and construction. Our clients compete in local, regional and global markets, providing services to both private and public organisations.

While each industry, sector and client has its own specific needs, all service suppliers are confronted by a number of common business challenges, for example:

Rising input and financing costs, compounded by customers� ongoing desire to minimise expenditure and risk on major projects and business services, particularly non-core activities;

Increasing size and complexity of contracts, and customers� demands for ever higher performance standards;

The commoditisation of traditional services, leading to a need for scale and continuous investment in innovation to create new, value-enhancing services;

The impact of e-commerce and the need for leading-edge information technology and processes;

Competition for talent, particularly in technical disciplines, often leading to significant skills gaps.

We help our clients to overcome these challenges, developing effective strategies to drive profitable growth and gain competitive advantage. Our work in the business-to-business services area includes evaluating growth opportunities in new and unfamiliar market sectors, investigating competitor business models to explain drivers of recent behaviour, and commercial due diligence to assess the achievability of the acquisition target’s business plan.

Example assignments

Strategy development: logistics company wishing to extend supply chain services for electronics customers.

Market and competitor insights: international construction and project management group seeking to learn from peers to reduce volatility of profits.

Acquisition support: specialist logistics company seeking an acquisition to build a position in Eastern Europe.